Effective Date: July 31, 2023

At Firefly-One, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains what information we collect from you and how we use it. By accessing or using our website, you consent to the practices described in this policy.

  1. Information We Collect

We collect various types of information from you when you interact with our website:

a. Information You Provide: When you register on our site, place an order, participate in contests or surveys, or communicate with us via email, we may ask for your name, email address, mailing address, phone number, credit card information, or other details necessary for the transaction or interaction.

b. Gift Recipient Information: If you provide information about gift recipients during the ordering process, we will only use this information to fulfill the gift purchase and not for marketing purposes.

c. Cookies: Like many websites, we use cookies to enhance your browsing experience and gather information about visitors and website usage. Cookies are small files that are stored on your computer’s hard drive through your web browser. They help us remember and process items in your shopping cart and provide improved services based on your preferences and interactions on our site.

  1. How We Use Your Information

We may use the information we collect from you in the following ways:

a. Personalization: To personalize your site experience and provide content and product offerings that match your interests.

b. Customer Service: To better service your customer inquiries and requests.

c. Transaction Processing: To quickly process your orders and payments.

d. Contests and Promotions: To administer contests, promotions, surveys, or other site features.

e. Email Communication: If you opt-in to receive our email newsletter, we may send you periodic promotional emails. If you no longer wish to receive such emails, you can opt-out using the methods specified in the “How can you opt-out, remove or modify information you have provided to us?” section below.

  1. Data Security

We take data security seriously and employ various measures to safeguard your personal information. Your data is stored behind secured networks and can only be accessed by a limited number of authorized personnel who are obligated to keep your information confidential. When you place orders or access your account, we use Secure Socket Layer (SSL) technology to encrypt sensitive/credit information.

  1. Cookies

Our site uses cookies to enhance your experience and provide improved services. You can choose to accept or decline cookies through your web browser settings. However, disabling cookies may limit certain features and services on our site.

  1. Disclosure to Third Parties

We do not sell, trade, or transfer your personally identifiable information to outside parties without your advance notice, except as described below. We may disclose your information to third-party service providers who assist us in conducting and improving our business. Non-personally identifiable visitor information may be shared with other parties for marketing, advertising, or other purposes.

  1. Opt-Out, Removal, and Modification of Information

If you wish to modify your email subscriptions or delete your online account information, you can do so through the “My Account” section on our website. Please note that some emails may still be sent to you if they are already in production. We may retain certain information about sales transactions for record-keeping purposes.

  1. Third-Party Links

Our website may contain links to third-party websites. These external sites have separate and independent privacy policies, and we have no responsibility or liability for their content or activities. We encourage you to review their privacy policies when you leave our site.

  1. Changes to Our Policy

If we make changes to our privacy policy, we will post the updated version on this page. The revised policy will apply only to information collected after the date of the change.

  1. Contact Us

If you have any questions, comments, or concerns about our privacy practices, please contact us. We value your feedback and take privacy matters seriously.

Online Policy Only

This privacy policy applies only to information collected through our website and not offline.

Terms and Conditions

Please review our Terms and Conditions section, which outlines the use, disclaimers, and limitations of liability governing the use of our website.

Your Consent

By using our website, you consent to the practices described in this Privacy Policy.

Firefly-One reserves the right to modify or update this Privacy Policy as needed, and any changes will be effective immediately upon posting. Please check back periodically to stay informed about our privacy practices.